Why is lying OK in business?
July 19th, 2006In a public statement, AOL's Nicholas Graham claimed that John, "violated our customer service guidelines and practices, and everything that AOL believes to be important in customer care - chief among them being respect for the member, and swiftly honoring their requests." If this is true, then why is there such a complex system designed to thwart those very requests?
That is what AOL says.
If you stop and think about it, every Member that calls in to cancel their account is a hot lead. Most other sales jobs require you to create your own leads, but in the Retention Queue the leads come to you! Be eager to take more calls, get more leads and close more sales. More leads means more selling opportunities for you and cost savings for AOL.
That is what AOL does.
Just like el presidente of our own little banana republic, it seems you are allowed to say whatever you want to the public, lie and deceive like the Devil has a pitchfork up your ass, without repercussion.
What. The. Fuck.
UPDATE!!!
BoingBoing has a little piece where the President attacked the German chancellor, and the LA Times reported it as a friendly massage. Check the video yourself!
Lies, lies, lies…
FURTHER UPDATE!!!
CNN.com trying to belittle blogs and pimp how established media is all about the truthiness:
Bush was actually in Delta Kappa Epsilon. Another Web 2.0 truism: Blogs are not always friendly with the facts.
Web 2.0? Blogs? Facts? Truism? Congradulations asshat, you've embedded the required keywords with a minimum of actual meaning. Sigma Chi? Fuck, the more I read that section, the more irked I get. Congradulations CNN, 'Mission Accomplished'.








