You qualify for free shipping!
August 15th, 2007I recently purchased three Cyberpower CP685AVR UPS units for work.
This unit happens to have a wide range of excellent qualities, and found Amazon had the best price after shipping was factored in. I chose free shipping as I wasn’t in any particular hurry, and figured I may see them before the end of the month. That was yesterday afternoon…
Choose a shipping speed:
“FREE Super Saver Shipping (5-9 business days)
Estimated ship date for these 3 items: August 21, 2007″
Ahh, so it’ll be about a week before they ship, and then another couple days after that. I can handle that…
UPS just dropped them off.
Amazon said they wouldn’t even get around to shipping the items until the 21st, and then there would be the slow ass transit in the mean time. What they meant to say was I got free overnight shipping. If I had chosen overnight shipping, it would have cost $111. Yes, you read that right, over a hundred dollars to ship three UPS devices from some warehouse in Kentucky. Or free, dependent upon the lunar phase…
I don’t understand the disconnect, I don’t understand how a business model can operate down both paths simultaneously:
If you are going to punish the customer for not paying for shipping, you damn well better take their order and stick it on the shelf for a week, and THEN fill and ship it.
If you are UPS, and you get a ground shipment in the afternoon that has to cross four or five states and a thousand or so miles, you damn well better not stick it next to your RED items, you better make sure it lingers around in some warehouse for a couple days.
What is the point in paying for preferential treatment if you do not need to? How could it cost $100 for the same service I just received for free? Is it all a big sham or if there is nothing in the queue ahead, do little shits get the executive treatment?
