Pollywogs!

“I don’t remember what your email is in reference to, however I do have some feedback for you: the Google EULA screen is DRIVING ME CRAZY! I can’t find it in the ‘add/remove applications’, can’t find it in the Startup menu, can’t find it anywhere and it starts EVERY TIME THE COMPUTER BOOTS and has NO WINDOW CONTROLS. It would be like selling you a TV that every time you turned the TV on it BLASTED a commercial at high volume, and there was no way to turn the volume down, no way to change the channel…nothing you could do about it at all.

I have been buying these Optiplex machines because they DON’T have a pile of crap on them, and I really like that. I remember buying Dells that came with this absolute pile of vomit from McAfee which was incredibly hard to uninstall, you had to do things just right, close this antivirus, uninstall this control center, and do it in some unknown correct order to allow a simple add/remove programs…stuff like that wastes hours of my time, probably days of my time over the course of a year, and really makes me feel like finding a new computer supplier.  Thankfully Dell stopped shipping that nonsense before I lost my patience with them.

I’m fairly happy with the value we get from Dell, very happy with the build quality and the lead time on orders, but if those ‘little things’ were nailed down and I never had to worry about it again, I would be a satisfied customer.

Is it that hard to NOT pre-bundle the computer with software? Or to have a simple and FUNCTIONING ‘add/remove programs’ entry? Is that too much to ask as a customer?

Thank you for your time,
Garrett