You closed my account? Oh, really?
November 23rd, 2008Since when can credit card companies forcibly close your account for you? Â Kelley and I had a shared FirstUSA account that we’ve long since paid off and allowed to collect dust in order to help build our credit reports. Â Chase in the meantime purchased FirstUSA and recently sent us a notice in the mail:
Thank you for being a Chase customer (hah, we’ll see how long we remain, fuckers). Â We recognize you have other accounts with Chase, and we value your business (obviously NOT). Â We also want to make sure that we are providing you with Chase products that meet your needs.
We noticed that this account wasn’t used for at least the last 24 months. Â Because the account wasn’t used during this time period, we assumed that you no longer had need for it and we closed it, effective the week of November 10th (FUCK YOU).
To protect your security and ensure that you don’t inadvertently attempt to use the card(s) on this closed account, please destroy any cards or convenience checks associated with the account (I have half a mind to post the fucking cards on 4chan).
We will send an update to the credit bureaus within the next 60 days to advise that this account is closed (and lower our credit scores, fuckers?).
We look forward to serving your credit needs as you use your other Chase account(s) (not for very long).
Sincerely,
(The Assfucks at) Cardmember (dis)Service
Kelley called and was informed that they’d sent two notices already. Â As we process every single piece of mail that comes through (destroying the sensitive documents and recycling the rest, including the envelopes that sensitive documents come within) I know for a fact that this is not the case. Â They simply wanted to close our account and simply made it happen, retroactively. Â I wrote a short letter to Chase via their online messenging center:
Hello.
We recently had a joint credit card account closed without notice. It was originally a FirstUSA account, which Chase then purchased. We held onto the card after we had the balance paid off in order to help develop our credit reports, as it is a fairly old account.
We recently received a letter informing us that Chase had retroactively closed the account. When we called to dispute them closing the account from under us (and potentially damaging our credit scores), they claimed to have sent two previous notices. I am here to inform you that they absolutely did not do so. We recycle or destroy every piece of mail we get. Each item is broken down into the original envelope, and non-recyclable materials are thrown away. Non-sensitive documents are then recycled, and sensitive documents are destroyed. We absolutely would have been informed if such notices had in fact been mailed to us.
I have never heard of such a thing, having a credit card company FORCE your account closed. We have been long and valuable customers of Chase in the past, but if unless this situation is immediately corrected, I guarantee that this will change.
Thank you for your time,
Garrett
If I do not get satisfaction, I sure as shit will post the information to 4chan, maybe they can get some fun out of it. Â Why the fuck do I need to protect my security on an account that was closed last week against my wishes? Â FUCK YOU CHASE.








